Privacy Policy

Everdwell Clean · 200 Boardwalk Ave, Oviedo, FL 32765

Last updated: October 16, 2026

This policy explains, in plain English, what information Everdwell Clean ("we," "us") collects when you use swiftcleanteam.com or book a service with us, how we use it, and the choices you have. If you have questions, reach us via our contact form at swiftcleanteam.com/contact.

1. Information we collect

Information you give us. When you fill out our contact form, request an estimate, or book a cleaning or staging service, we may collect:

• Your name, phone number, and email address

• The service address and details about your home (size, number of bedrooms and bathrooms, condition, access instructions, pets)

• Your preferred dates and times

• Notes or photos you choose to send us

• Payment information, if you pay online (processed by our payment provider; we do not store full card numbers)

Information collected automatically. When you visit our website, we and our service providers may collect your IP address, browser and device type, pages you view, how you arrived at our site, and the date and time of your visit. This is collected through cookies and similar technologies (see Section 4).

2. How we use your information

We use your information to:

• Respond to your questions and send you estimates

• Schedule, confirm, perform, and follow up on services

• Send appointment reminders and service updates

• Process payments and keep business records

• Improve our website and services

• Send marketing messages, but only if you have agreed to receive them (see Section 5)

• Meet legal obligations and protect our rights

3. How we share your information

We do not sell your personal information. We share it only:

• With team members who need it to deliver your service

• With service providers who help us run the business (for example, website hosting, scheduling and booking software, payment processing, email and text messaging, and analytics). They may use your information only to provide services to us.

• When required by law, or to protect the safety, rights, or property of our customers, our team, or others

• If our business is sold or reorganized, as part of that transaction

4. Cookies and analytics

Cookies are small files saved by your browser. We use them to keep the website working (for example, remembering form entries), to understand how visitors use the site, and to measure whether our advertising works.

Google Analytics. We use Google Analytics to see how many people visit our site, which pages they view, and how they found us. Google Analytics uses cookies and collects information such as your IP address, device, and browsing activity on our site. Google processes this data under its own privacy policy (policies.google.com/privacy). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

Your choices. Most browsers let you block or delete cookies in their settings. If you block cookies, some parts of the site (such as booking forms) may not work properly.

5. Text message (SMS) and email communications

Service messages. If you give us your phone number or email when you request an estimate or book, we may contact you about that request, including appointment confirmations, reminders, arrival updates, and follow-ups.

Marketing messages. We will send promotional texts or emails only if you have given consent, for example by checking a box on our form. Consent to marketing messages is not a condition of buying any service.

SMS details. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving messages, or HELP for help. You can also opt out via our contact form at swiftcleanteam.com/contact. We do not share or sell your mobile number or SMS opt-in consent with third parties for their marketing purposes.

Email. Every marketing email includes an unsubscribe link. Even if you unsubscribe from marketing, we may still send messages about services you have booked.

6. How long we keep information

We keep your information as long as needed to provide services, keep accurate business and tax records, resolve disputes, and meet legal requirements. When we no longer need it, we delete or de-identify it.

7. How we protect information

We use reasonable administrative and technical measures to protect your information, including relying on reputable software providers. No website or system is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You may ask us to:

• Tell you what personal information we have about you

• Correct information that is wrong

• Delete your information, unless we need to keep it for legal or business-record reasons

• Stop sending you marketing messages

Send requests via our contact form at swiftcleanteam.com/contact. We may need to verify your identity before acting on a request.

9. Children's privacy

Our website and services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

10. Links to other websites

Our site may link to other websites, such as review sites or social media. We are not responsible for their privacy practices; please review their policies.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above. Significant changes will be posted on this page.

12. Contact us

Everdwell Clean

200 Boardwalk Ave, Oviedo, FL 32765

Via our contact form at swiftcleanteam.com/contact